Refund policy
RETURNS
Our return policy is valid for 30 days. If more than 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. The item must also be in its original packaging.
The following items cannot be returned:
In certain situations, only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted to your account.
If you’ve done all of this and still have not received your refund, please contact us at info@1959design.de.
Shipping
To return your product, you should mail it to the following address:
1959 Design
Seidelbaststrasse 14
91217 Hersbruck, Bavaria
Germany
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Our return policy is valid for 30 days. If more than 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. The item must also be in its original packaging.
The following items cannot be returned:
- Personalized items
- Gift cards
In certain situations, only partial refunds are granted:
- Items that are not in their original condition, are damaged, or missing parts for reasons not due to our error
- Items returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted to your account.
If you’ve done all of this and still have not received your refund, please contact us at info@1959design.de.
Shipping
To return your product, you should mail it to the following address:
1959 Design
Seidelbaststrasse 14
91217 Hersbruck, Bavaria
Germany
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.